Dominate local business like nobody’s business.
Come for the reviews, stay for the everything else. Put your growth on autopilot and be the business everyone wants to do business with.
The customer experience platform to be found online, be chosen with Webchat, and be the best business.
Trusted by 90,000+ local businesses and local brands
- BE FOUND
Put your business at the top of every search
Customers turn to Google for everything they need. Make sure they’re seeing you first with a strong Google My Business Profile and accurate business listings.
Turn your customer reviews into your competitive advantage and dominate local search. Create powerful word of mouth by letting your customers refer your business.
- BE CHOSEN
Interact confidently with leads and customers the way they prefer
Today’s customers demand convenience and instant answers. Make sure you are there for them, anytime, anywhere. Strike conversations with every lead and customer through text, social, video chat, and more.
- BE THE BEST
Manage customer experience and drive growth at scale
Customer experience is what separates good businesses from the best ones. Turn customer feedback into actionable insight and become the business everyone keeps coming back to.
Businesses get real results with Online Marketing Media
450%
More website traffic
Attract more customers with Google My Business, strong SEO and accurate listings
350%
More Google reviews
Stand out as the obvious choice everywhere your customer search
20%
More leads per month
Connect with leads and customers wherever they are through text
“I love that I can manage reviews, send automated campaigns, and chat with customers from one place. Online Marketing Media makes the process so simple.”
Doug Wisman
D and G Dealer Services
- LISTINGS
Rank higher everywhere online with accurate business listings
Update business information straight from your dashboard and auto-sync changes across 50+ review sites and directories.
- REVIEWS
Do more with the # 1 rated reviews software
Automatically get new reviews after every appointment or sale. Manage and respond from a single dashboard. Share your favorite reviews to your website and social profiles.
- REFERRALS
Get new customers through word of mouth
Let your customers refer your business to their family and friends with automated referral campaigns. Customize requests and landing pages with your branding. Track all referrals - from shares, to clicks, to leads - all in one place.
- WEBCHAT
Get new business
Connect with website visitors. Text customers. Get more leads. Drive repeat customers. All messages come to one unified inbox where you and your team can respond directly.
- SOCIAL
Save time managing social media
Staying active on social has never been easier. Post to multiple social channels at once, and schedule posts ahead of time.
- Online Marketing Media Results
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Start growing with Online Marketing Media today
See why businesses choose Online Marketing Media.
We help you grow your business
An all-in-one cloud-based platform that takes leads from search to sold
- Attract new customers with Reviews, Listings, and Referrals
- Convert visitors with Webchat and Messaging
- Delight customers with Surveys, Ticketing, and Insights
Our offering
What do you look like
Agenda
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Message customers on Google and everywhere else
Messaging
Message customers on Google, text, social, email, or voicemail from one inbox
Text customers 1:1 about new products and
services,
offers etc., and chat internally with your teamBoost SEO. Turn interest into results
Listings
Be the top business in your area
Convert leads from Google and Facebook messaging
Track your performance on Google Maps and search
Build, manage, and amplify your reputation on Google
Reviews
Be at the top on Google, Facebook, BBB, and 200+ review sites
One inbox to respond to all customer messages
Promote reviews to search, social, website
Supercharge your Google ads
Google Seller Ratings
Increase CTR by 17% and drive higher revenue by featuring reviews in Google ads
Lower your CPC and optimize your marketing spend
Get started quickly and start seeing results in weeks
Win customers faster
Webchat
Convert website visitors into customers in real time
Get notified every time a lead chats
One inbox to respond to all customer messages
Digital referrals that are trackable
Referrals
Send automated digital referral requests
Customers can refer their friends over text, Google, Facebook…
Track referral program results
Run surveys that get responses in hours
Surveys
Run surveys over text, email, social for customers and employees
Understand 1,000s of responses using AI
Run all your surveys - NPS, customer satisfaction, employee sentiment…
Turn customer feedback into actionable insights
Insights
Understand customer sentiment over time
Quickly identify underperforming locations
Bucket customer feedback from reviews, surveys, social
Benchmark your reputation
Benchmarking
Compare your reputation against competitors
Compare feedback on parameters that you set
Identify key themes in competitors’ reviews & social
Be responsive with the mobile app
Benchmarking
- Message your customers on-the-go
- Collect reviews and feedback
- Respond to customer messages even when you’re away from your desk